Shipping policy

Greenmount Mowers and Chainsaws Shipping Policy

 

1. Nationwide Delivery:
We offer nationwide delivery across New Zealand for all Greenmount Mowers and Chainsaws products excluding large or oversized products such as our Ride On Lawnmowers.

2. Delivery Time:
Orders are typically processed and dispatched within 1-2 business days.

3. Delivery Options:
We provide the following delivery options:

Standard Delivery:
Delivery within 3-5 business days.

4. Shipping Costs:
Free for orders over $250.
$10 flat rate for all orders under $250.

The shipping cost will be displayed at the checkout before you complete your purchase.

5. Tracking Orders:
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

6. Delivery Partners:
We partner with reputable courier services to ensure your order is delivered safely and on time.

7. Delivery Restrictions:
Please note that we are unable to deliver to PO Boxes or Parcel Lockers.

8. Delivery Address:
Please ensure that the delivery address provided is accurate and complete to avoid any delays in delivery.

9. Delivery Signature:
For security reasons, all deliveries require a signature upon receipt. If you won't be available to sign for your delivery, please provide alternative delivery instructions at the checkout.

10. Customer Support:
If you have any questions or concerns regarding your delivery, please don't hesitate to contact our customer support team at [insert contact details].

Note:
Delivery times may vary during peak seasons or due to unforeseen circumstances. We will do our best to keep you informed of any delays.